02 PHOKA’s vision is: To provide products and services that fully satisfy Customer and regulatory requirements. Management is responsible for ensuring that this vision is communicated, understood, and implemented at all levels of the organization. All employees are expected to perform their responsibilities in accordance with applicable quality requirements, and to strive for customer satisfaction and continual improvement. Maintaining an atmosphere of integrity and responsiveness is one of the most important attributes of the work environment. All employees are encouraged to openly express all concerns for the service and the product quality of 02 PHOKA’s items and services.